No. The internet service is provided wirelessly through a Radio Frequency Service.
Yes. A router is required to share the signal with more than one computer. A router may be purchased at any computer supply store.
The standard installation fee is $199, due at time of installation.
A standard installation includes the mounting of the external radio, running the wire indoors through one small opening, and hooking up the Power Over Ethernet (POE). The installer will run a test to ensure the radio is working at the desired location.
No. All equipment is property of Broadband VI. The installation fee is payment only for the set-up process.
Broadband VI offers a subscription service. Payment is due no later than the 20th day of the month of service. (For a complete explanation of payment and fees, refer to the “Terms of Service”.)
Visa, Mastercard, American Express, Discover, personal/business check, money order. Cash can be paid through one of our affiliated banks. Please call for details.
Yes, with permission from the landlord or owner.
No. Any changes made to an account must be put in writing. The installation fee is non-refundable, regardless of length of time of service.
If you are on the 2-year contract you are allowed one free move within the contract agreement. Additional move requests will incur a $100 move fee. Let the office know of the move as far in advance as possible so an installer can be assigned to set up the service.
PO Box 26304, Christiansted, VI 00824.
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